Shipping policy

Shipping Policy

At Tidy Livings, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy below before placing your order.

Order Processing

Orders are processed within 24 hours of confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During promotional campaigns or peak seasons, processing may take slightly longer.

Delivery Time

We deliver across Pakistan through trusted courier partners.

Major Cities: 2–4 business days
Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Free Shipping on all orders.
Any applicable charges for special delivery locations will be communicated before dispatch.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with your tracking details. You can use the tracking number to monitor your shipment through the courier's website.

Delivery Attempts

Our courier partners will make reasonable delivery attempts. If the delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed attempts, the order may be returned to us.

Address Accuracy

Please ensure your shipping address and contact information are accurate before placing your order. Tidy Livings is not responsible for delays or failed deliveries caused by incorrect customer information.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order. Kindly include your order number along with clear photos of the package and product so we can assist you promptly.

Shipping Delays

While we strive to meet our estimated delivery times, unexpected delays may occasionally occur due to courier operations, weather conditions, or other circumstances beyond our control. We appreciate your patience and understanding.